Privacy Policy

Ally by WA.I.TER Adaptive Insights LLC

Effective Date: March 19, 2025

Last Updated: March 19, 2025

1. Introduction

Ally by WA.I.TER Adaptive Insights LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.allybywaiter.com/ (the "Website"). By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect various types of personal data, including but not limited to:

Personal Identifiable Information (PII): Name, email address, billing details, and payment information.
Technical Data: IP address, browser type, device information, operating system, and connection details.
Usage Data: Page interactions, browsing behavior, length of visits, and referral sources.
Financial Data: Payment processing details from Stripe, PayPal, and Wix Payments.
Marketing and Communications Data: Preferences for receiving marketing emails and other notifications.

3. How We Collect Your Information

We collect information in the following ways:

When you create an account, make a purchase, or contact us via forms.
Through cookies and tracking technologies, including Google Analytics, Facebook Pixel, and Wix tracking tools.
When you subscribe to our email marketing services via Mailchimp.
When you interact with our social media pages or third-party integrations.

4. Purpose of Data Collection

We collect your information for the following purposes:

To provide and operate our services.
To process transactions and payments securely.
To improve user experience by analyzing site traffic and interactions.
To send promotional content and marketing communications, when you opt in.
To ensure legal compliance with data protection laws and regulations.

5. How We Store and Secure Your Information

Your information is stored securely through Wix, Zapier Tables, and Google Sheets. We take necessary security measures to prevent unauthorized access, disclosure, or destruction of data.

Payment details are processed through Stripe, PayPal, and Wix Payments, adhering to PCI-DSS security standards.
Data collected is stored on secure servers and protected with firewalls.
Access to your personal data is restricted to authorized personnel only.

6. Sharing and Disclosure of Information

We do not sell or rent personal data. However, we may share your information with:

Third-Party Service Providers (e.g., Google Analytics, Stripe, PayPal, Mailchimp) for business operations.
Legal Authorities when required by law or to comply with regulatory obligations.
Business Partners assisting in improving our services, provided they uphold similar data protection standards.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. By using our site, you consent to our use of cookies.

You may manage cookie preferences via your browser settings.
Some third-party tracking services, such as Google Analytics and Facebook Pixel, may collect additional data under their respective privacy policies.

8. Children's Privacy

Our services are intended for users of all ages. However, in compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal data from children under 13 years of age without parental consent. If we become aware that we have collected data from a child under 13 without verification of parental consent, we will take immediate steps to delete the information.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at info@allybywaiter.com to request its removal.

9. User Rights and Data Control

In accordance with GDPR (Europe), CCPA (California), and other privacy laws, you have rights over your data, including:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Correct inaccuracies in your data.
Right to Deletion (Right to Be Forgotten): Request the removal of your data.
Right to Object to Marketing: Opt out of marketing emails.
Right to Data Portability: Receive your data in a structured, readable format.
Right to Withdraw Consent: Opt out of data processing where consent was previously given.

To exercise these rights, contact us at info@aquabotbywaiter.com.

10. Data Retention Policy

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Account-related data is stored until your account is deleted.
Transactional data is retained for legal and tax purposes.

11. Data Breach Notification Policy

We take security seriously and have implemented protective measures to safeguard your personal information. However, in the event of a data breach, we will:

Notify affected users within 72 hours of becoming aware of the breach (as required by GDPR).
Take immediate steps to mitigate risks and secure affected systems.
Work with relevant authorities and third-party security experts to investigate and resolve the breach.
Provide information to affected users regarding steps they can take to protect their data.

If you suspect unauthorized access to your data, please contact us immediately at info@aquabotbywaiter.com.

12. Third-Party Links & Services

Our website may contain links to external websites, third-party services, or integrations, such as affiliate links, social media pages, or product partners. Please note that once you leave our site, we are not responsible for the privacy practices, security policies, or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

13. International Data Transfers

Your personal data may be processed, stored, and transferred outside your country of residence, including to servers in the United States. By using our services, you consent to the transfer of your information to these locations, which may have different data protection laws than your jurisdiction. We ensure that all international data transfers comply with applicable legal frameworks, such as the EU-U.S. Data Privacy Framework and other safeguards required under GDPR.

14. Opting Out and Managing Preferences

You can opt out of marketing emails and data collection by:

Clicking "unsubscribe" in marketing emails.
Adjusting your browser settings to limit cookies.
Contacting us directly at info@aquabotbywaiter.com.

15. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with the last updated date displayed at the top.

16. Contact Information

For any questions regarding this Privacy Policy, data requests, or concerns, please contact us at:

Email: info@allybywaiter.com
Website: https://www.allybywaiter.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.